Warranty policies and certificate expertise
We offer a solid authentification system to avoid fraud and production of fakes. We value our reputation and bear responsibility for each article we sell. This guaranties a high standard quality of each article that you buy at our gallery.
All the original art paintings, reproductions and serifographic art photos articles are evaluated and authentified at the Artuel gallery and are warranted by the artist who signs and authorize the exclusive expertise.
An original certificate is shipped to every customer who buys an article from the Artuel gallery. The serial numbers and the signatures by the artist in the stamp authenticates the originality of the article. This serves as a warranty on your investment and it allows us to trace each article from the first buyer to the latest.
Money back guarantee
Upon reception of the goods, you will be entitled to a five days inspection period.
If due to some reason, you are not satisfied, you may return at your charges the purchased artwork. We shall refund your purchase once we receive the article back in good condition.
The customer is responsible for loss or damage to all shipments that are sent back uninsured (including all Global Priority Mail shipments). In such case for loss or damage no refund is possible.